FAQs
If I book with you will I still earn my loyalty points?
Yes! For most available Fora rates you will earn points. However, similar to booking on your own, if we book an Expedia or other online travel agency (OTA) rate or package rate, you may not earn points. However, certain partners do allow you to both use and earn points on airfare and hotels, tours, etc.
How do I pay for your services?
Simple hotel booking is complimentary. Most hotels pay for visibility on online travel agencies, or through direct advertising. When a travel advisor books with them–as a direct, low cost channel–a small commission is paid to the agency, of which a percentage goes to the travel advisor. This doesn't raise the rate you pay, as it's considered one of many channels in which hotels, etc. do business.
For longer itineraries involving multiple a week or more of multiple locations and/or services, or extensive changes, a planning fee may be required as a separate non-refundable fee. This is based on the amount of time we spend on planning your trip.
– New client itinerary planning is complimentary for the first journey planned with us – as long as travel is completed.–
Data suggests that travel research and planning takes between 16-20 hrs. on average. We will be doing this for you, saving you a substantial amount of time.
What if I find a lower rate?
Hotel pricing is dynamic, meaning it changes constantly, up or down, based on demand, events, and more. Further, it's very important to ensure you are comparing apples to apples in terms of taxes, fees, and perks and whether the rate is refundable or non-refundable. Our value is in the service and access we provide.
What if something goes wrong on my trip?
Travel is never without the potential for a problem, whether flight delays, events at your destination, weather, or human error. With many moving parts, planning and communication are the key! We will do our best to anticipate potential problems, and assist as needed but we cannot guarantee nothing will happen. For international travel, our destination management partners are critical on-the-ground help if changes need to be made.
We will furnish you with additional information about working together at our initial consultation.